GOAL 1 - Provide unmatched, compassionate patient care and client service
The first priority for our clinical teams is to provide excellent patient care and compassionate services to our animal patients and their owners. To do this we have identified the following strategies and in our plan some preliminary tactics to support and address each of these aspirations:
1.1. Design clinic operations and infrastructure to optimally support patients, clients and referring veterinarians.
1.2. Continue to develop state-of-the-art animal hospitalization and treatment facilities.
1.3. Deploy a team-based approach to capitalize on the unique strengths of the VMC.